Items introduced by MERIDA can be purchased via the retail store, online store, and via email.
https://www.luxemerida.com/dolce-vita/
Currently only available in Japanese.
Please see “Shopping via email” for any queries in English.
Dolce Vita is an online store presented by MERIDA,
a chic pet accessory store located in Daikanyama (Tokyo, Japan).
Here in the Daikanyama salon, we have been providing elegant items that satisfy customers’ desires and have received extremely positive feedback when meeting them and their dearly beloved dogs, ensuring open communication that is paramount to maintaining customer satisfaction.
We would love to offer the same quality of service at our online store as we do in the salon. It is on this principle that e-Boutique Dolce Vita was created.
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Please contact us via email if you are interested in more information on a particular product or find something you would like to purchase.
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When we receive your inquiry email, our representative will reply to any queries you may have had and give you product availability and details of how to purchase.
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After the order is placed, the payment will proceed, and the item will then be delivered (in the case of customers living in Japan).
* The merchandise will be delivered to you in approximately a week. Shipping and transaction fee will be applied separately.
Please visit Dolce Vita for more details.
Items introduced by MERIDA can also be purchased via email.
Our representative will be your concierge to guide and support your way through the shopping process.
If you have any questions during shopping, please don’t hesitate to ask us. Also, please make sure you have understood the product details before purchasing.
Before contacting us for the first time, you will need to register as a member.
Please give the following information as well as your order/inquiries.
Your information:
name, zip code, address, phone number,
email address (this will be your member ID), gender
Your pet’s information:
name, gender, birth date, info on the size (weight, etc.)
Contact Email Address
Methods of Payment
The method of payment can be selected from the following. We will also notify you the details of payment via email when your order is placed.
- When living in Japan
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Cash on Delivery
The delivery will be made by Yamato Transport. Please make your payment when you receive the product. You can also use your credit card when you receive the product. Accepted credit cards:
Wire transfer
After we confirm the wire transfer payment, we will deliver the product using Yamato Transport.
- When living outside Japan
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For customers living outside Japan, we accept the following methods of payment: Paypal(credit cards) , international money order, wire transfer. Shipping and transaction fee will be applied separately. The delivery will be made by UPS (or Federal Express), and it will take approximately 2 weeks for your product to arrive.
Caution: We are sorry, but we cannot take responsibility for the loss or damage of packages once they are shipped to an international destination. Customers are responsible for any customs charges, which are determined by each individual country at the time of delivery. Also, we apologize, but we cannot estimate your country's customs charges.